We are pleased to announce that the issue impacting our services has been fully resolved, and all systems are now operating normally. We have conducted thorough tests to ensure service stability and reliability. We apologize for any inconvenience caused and appreciate your patience and support during this period. Our commitment to providing a dependable service remains our top priority. Thank you for your understanding.
Posted Aug 29, 2025 - 12:08 CEST
Monitoring
The issue affecting our services has been addressed, and we are currently monitoring the system for stability before we declare a full resolution. Early indicators suggest that our fix is successful, but we are taking extra precautions to ensure the integrity and reliability of our service. Your understanding and patience during this time are greatly appreciated. Should any further issues arise, we will communicate them promptly.
Posted Aug 29, 2025 - 10:09 CEST
Investigating
We are currently investigating reports of an unexpected system issue affecting some of our services. Our technical team is actively working to identify the root cause and implement a solution. We understand the importance of our service to your operations and are committed to restoring full functionality as quickly as possible. We appreciate your patience and understanding. Updates will be provided as more information becomes available.
Posted Aug 29, 2025 - 09:53 CEST
This incident affected: Cases App and Document App.